VERIFIED CONTENT This article was written by Miller Law’s content team and reviewed for accuracy by attorney Marc Newman.

Vendors provide necessary assistance and support to business owners, enabling them to operate successfully.

common vendor contract disputes

Vendors assist businesses in several ways through goods and services or other operations not within your business’s expertise. For this reason, it’s vital for companies to understand the basics of vendor contracts and why they play such an essential role in most businesses.

Regardless of whether your business does not yet have a vendor agreement for goods and services in place or your business is in the midst of vendor contract negotiations, the importance of a vendor agreement for services cannot be understated.

What Is a Vendor?

A vendor sells or rents materials, supplies, services, parts, equipment, or anything else of value needed to operate your business. In business operations, the various vendors you may deal with regularly provide vital goods and services. The essential role they serve within your business ensures smooth operations and delivery of goods. Any delays or miscommunication between vendors may result in substantial delays and loss of profits to your business.

What Is a Vendor Contract?

A vendor contract dictates the relationship between your business and your vendor. This contract outlines what the vendor contracts to provide for you and how your business compensates the vendor.

Additionally, the vendor agreement for services includes language regarding events that may result in the termination of the contract. Provisions may also include information regarding whether the exchange of goods or services happens continuously or one time only.

Proper Research

Before moving forward with any vendor, ensure you properly vet the vendor and conduct sufficient research. Although questionnaires may provide preliminary information regarding the vendor, these answers may not present a complete picture. Conducting in-person business meetings and acquiring a list of references limit the opportunity for surprises.

Additionally, performing your online research about the particular vendor provides insight into them that may not be immediately apparent. Vendors are subject to state and local laws and regulations, which may require licensing and permits. Ensure your vendors possess the required licensing and permits to conduct business in your area.

Liability Issues

A vendor contract may include a limitation of liability provision. This type of condition specifies the vendor’s liability in the event the vendor breaches the contract. A limitation of liability provision defines the amount of damages you may recover from the vendor for failure to perform.

The absence of a limitation of liability provision permits you to recover any damages if necessary for a breach. Therefore, conduct a careful review of a vendor contract’s terms with a qualified business attorney. A limitation of liability provision should consider the amount of loss your company stands to suffer due to the vendor’s failure to perform.


Many contract terms may be negotiated extensively before the parties sign a final draft. Despite continuous back and forth between the parties over various periods, both parties’ essential goal in negotiations is to reach a satisfactory vendor agreement.

Although terms between different vendor service agreements may vary, the vital elements to any vendor contract include the following.

Scope of services

What should be in a vendor contract

This provision dictates what the vendor does for your business. The scope of services may include the following:

  • The products and services the vendor provides,
  • The rights and responsibilities of both parties,
  • Clearly defined timeframes for delivery of goods and services,
  • Existence of a right to modify goods or services, and
  • Guidelines for adding goods or services and contract renegotiation.

This provision of the contract may be as specific and detailed as both parties wish. Ongoing vendor service agreements may become more specific than one-time-only contracts. Provisions addressing revisions and modifications anticipate the changing needs of the parties as the relationship progresses.

Clear performance standards

Your vendor agreement should clearly define the performance standards of both parties to ensure no miscommunication occurs.

Duration of contract, default, and termination provisions

This portion of the contract provides renewal terms, non-renewal, and termination notice periods that apply to the parties. Early termination fees may apply in the event either party needs to terminate the contract for any reason.

Additional considerations

Depending on the vendor relationship’s complexity and duration, you may wish to provide additional clauses within the vendor contract identifying other potential issues and their resolution. These other clauses may include:

  • Costs and price increases,
  • Security and confidentiality provisions,
  • Audit requirements,
  • Report requests,
  • Subcontracting provisions,
  • Ownership and license information, and
  • Indemnification clause.

Carefully review the facts and needs of your potential vendor relationship with a business attorney. Acquiring a legal analysis of your relationship needs aids in determining what essential clauses your vendor agreement for goods or services should include.

Common Vendor Disputes

Vendor contracts provide for terms and conditions of the vendor and supplier relationship. These terms and conditions may include the following:

  • Obligations of the parties,
  • Rights of the parties,
  • What constitutes a breach,
  • Remedies in the event of a breach,
  • Arbitration or mediation provisions,
  • Assignment rights, and
  • Termination provisions.

When a vendor fails to hold up their obligations under the terms of the contract, your business suffers the loss of business, revenue loss, and harm to your company’s reputation.

Vendor Agreement Breaches

When a vendor contract breach arises, it’s essential to address the issue immediately. Never regularly overlook or allow contract breaches to occur. When your company does so, it may detrimentally impact your rights and remedies when a breach occurs.

For example, suppose you regularly accept goods of lesser quality from a vendor. In that case, it may be difficult to enforce a breach if a vendor continues to provide goods of more inferior quality.

Any disputes failing to satisfy the terms of the contract should be discussed immediately and addressed by both parties. This open communication serves to branch any communication issues between the parties and effectively provide satisfaction with contract terms.

However, in some situations, despite all efforts, vendor issues may continue. These issues may cause delays and quality issues and negatively affect your company’s reputation.

Terminating Vendor Agreement

A carefully crafted vendor contract provides for termination of the deal when certain events occur. For example, in a material breach, the contract terms may offer the option to terminate. A material breach occurs when there is a failure of performance by one party to the contract significant enough to render the agreement irreparable.

Both parties may not agree that a material breach occurred. Support for the contract’s termination depends on the deal’s language, past performance, and actions of the parties.

However, before unilaterally terminating a contract, speak with a business attorney. It’s essential to evaluate your rights and responsibilities under the contract’s terms before taking action.

Vendor Litigation

Although many negotiations with your vendor may conclude successfully, in other instances, litigation may be the only option to protect your rights under the vendor contract. A business attorney provides legal expertise in establishing your business’s strong position with any lawsuit.

Discuss Your Vendor Dispute with Miller Law

Countless tasks consume business owners daily. Negotiating and finalizing written vendor contracts may seem unnecessary and an unproductive use of time. However, firm vendor contracts remain vital to most businesses, as vendors serve an essential role in most business operations.

Creating a written agreement identifying your business’s responsibilities and those of your vendors minimizes the risk of future conflicts. Unresolved conflicts between parties often lead to lengthy and expensive litigation. Therefore, creating a vendor contract before the business relationship starts ensures clear communication and expectations.

Over nearly 25 years, The Miller Law Firm has grown from a three-person law firm to a nationally recognized boutique law firm employing 26 attorneys. Our business attorneys possess extensive experience assisting business owners in contract drafting, negotiation, and litigation. We understand the importance of a strong vendor contract to eliminate delays and unnecessary expenses to your daily business operations.

Contact The Miller Law Firm today to discuss your business with our dedicated team.